Return Policy

**Return Policy (Golden Guarantee):**
Because we trust our product and want you to have a unique experience, we have created a return policy:

- The customer has the right to submit a cash refund request if he does not get any noticeable results from the product.
- The evaluation of the benefit or lack thereof is at the customer’s disposal, and the company employee shall not enter into any argument about this matter.
- Return requests from our customers are only accepted via the official email: info@afghanioil.com. No return requests are accepted via WhatsApp or other social media, and other means of communication are not considered official means.
- The refund value in the event of no interest is 100% of the amount paid (excluding shipping fees and cash on delivery fees, if any).
The validity of the Golden Warranty is 30 days from the date of purchase, after which the order is considered out of warranty.
The customer does not bear any amounts related to returns or administrative fees.
- You must provide us with the product purchase invoice, the order quantity, a picture of the packages after use, and bank account information.
- The customer is not entitled to repeat the claim for the Golden Guarantee for more than one request per customer, and the policy applies only once for the last request.
The return policy is clearly displayed and announced on our online store in more than one place, and the customer’s failure to review it before purchasing or not acknowledging it after purchasing is not our responsibility, and the policy is applied with full commitment to it.

**Return and Cancellation Policy:**
- If the customer wishes to cancel the order after shipping and before receipt for any reason, the customer shall bear a fixed value of 50 riyals of the shipping value for shipments within the Kingdom of Saudi Arabia or 150 riyals for shipments to the Gulf countries, and this amount shall be deducted from the amount paid.
- There is no free service for returning shipments from any country outside the Kingdom of Saudi Arabia. If the customer wishes, he shall bear the shipping cost provided to us by the shipping company.
- The customer has the right to request a refund within 30-60 days after the purchase.

Purchase order.
- The refund process takes between 3-15 business days.